Banda Bags review for PreOrder Now WOD | PreOrders
Dec. 11, 2020
Customer service responds fast but takes too long to fix any issue you have. No matter if you are in the middle of Xmas Sale and losing thousands of dollars per day. They will tell you that your problem can´t be fixed now. it will take 24 hours minimum.
Hello friends from Banda Bags, Sean here - the Ops Manager with Pre Order Now. I am terribly sorry about your experience here. After reviewing your messages to our support team, it seems like this was a simple settings correction within our app's settings for your store that needed tweaking. I show that our support team emailed you with specific directions on Friday, and our developer circled around with a followup email on Sunday. Is this now taken care of? Please confirm - I want to make sure you are 100% taken care of. How else can we support you here? Thanks so much, Sean & The Pre Order Now Support Team
