Enchanted Talavera review for PreOrder Now WOD | PreOrders

2 / 5

May 27, 2021

Plugin adds great functionality to the site and turns a typical "SOLD OUT" into an interesting opportunity for customers. The problem comes from when they put out an update. This happens every few months, and when it does, all of my settings vanish. The site starts making all orders look like pre-orders. The Pre-Order banners on my item images disappear. I have to do all of my initial setup all over again. This is beyond frustrating. I can't babysit my website like this and by the time that I catch it when this happens, it's already caused a problem with a customer. Seems like something that could be fixed easily. Would be great if I were notified about an update before it took effect and gave me the option of doing it or not, or at least sent out an email about it, or at the very least, DON'T CHANGE MY SETTINGS.

Using app

Over 1 year

Total reviews

1

Average rating

2.0

Developer Reply

Hello there, You are correct, that's frustrating. However, without further details (e.g., exactly when did it happen? did you change/update your theme? etc) we can't accurately pinpoint the issue. On top of that, we haven't had any HUGE update to date, only on the 16th of March which was the Pricing plan update. Please contact [email protected] and we can schedule a call. WE are more than willing to help you, let's fix this together.

PreOrder Now WOD | PreOrders for Shopify
PreOrder Now WOD | PreOrders
4.5 star
1,460 reviews

Pre Order App on Shopify

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