Turmerry review for PreOrder Now WOD | PreOrders
Nov. 7, 2022
The app seems to be working fine from the aspect of its primary function, but it is causing SEO issues in our store. The app elements/features which we don't even use are present on our pages which adds unwanted h1 and h2s causing On-Page SEO errors. We communicated this with the support and were not able to find a solution to it, they say this will be added to their feature request list. Hope they will fix this soon. *****UPDATE***** They have fixed the issue and everything seems to be working great. Really appreciate the effect made by the support and developer team in fixing our issue, especially the help from Joshua, the 5-star is for him.
Hello to our friends at Turmerry This is Tanu, the Customer Success Manager with Pre‑order Now. I want to extend my sincerest apologies for the negative experience that you had with the app. I understand your frustration and wanted to provide you solution for this. Our development team tried to fix this issue, especially for you and we are also taking it to implement across all other stores. Our team has tried to reach out to you after fixing this issue and they wanted to make sure it is working perfectly fine for you. We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app, and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to ensure every merchant using our app has an A+ experience. Please send us a reply and our team will help you from there. Regards Tanu and Preorder Team
