PreProduct next‑gen pre‑order
A smarter way to launch products (pay later pre-orders &...
Rating
5.0
feedback
84
chart
#6,360
All reviews
Rating Breakdown
Sept. 17, 2024
This app has enabled us to integrate Shopify preorders with our legacy ERP. The ability to defer charging customers for preordered items until we are ready to ship is an amazing feature. We also love the feature that allows customers to manage their order's preorders themselves. Another great feature of this app is the ability to prevent preorder items from being mixed into carts with non-preorder items. Lastly, the best part of PreProduct is their amazing support!!
Aug. 16, 2024
Top 3 best Shopify apps I've ever tried. Oli has been incredibly helpful, and my experience with PreProduct has been amazing so far. I can definitely recommend this app.
Aug. 2, 2024
This app provides the necessary mechanisms to setup your store in a way that mimics crowdfunding platforms which allow pre-orders to be received and charged at a later date. The help requests are always adhered to very quickly. Oli is great to work with and will look after you with any of your concerns. Whilst I'm yet to launch officially and see it work, so far the setup and service has been great.
July 24, 2024
We love this app and it has been amazing for us. We've had no major issues and things run smoothly. When we had a small problem, Oli was super quick to get to us and helped us resolve the problem quickly. Highly recommend using this app if your shop does pre-orders.
July 20, 2024
Thanks to Oli and his help we have had a seamless integration of our up and coming presale this year. He has been extremely fast to respond to emails and the customer support is well above and beyond most support expectations. The app is exceptionally easy to use and does exactly what we need to make our presale run smoothly and with ease. Thanks again!
May 31, 2024
Amazing high quality app, that does everything it's supposed to do without any glitches. I have to say the absolute best thing about this app though is the support! I've had many questions, across many emails and they were all answered beyond expectations; and in a timely manner. I literally had 5 replies, and a small customization done before another app could even reply 1 time to me, for one simple question. Oh, and even one of the co-founders was helping me via email. Can't ask for more support than that! I look forward to using this app for years to come, and helping grow our business with it.
May 29, 2024
We needed some customisation done for our website. Oli was very generous in creating a bespoke solution to our problems.
May 18, 2024
We had some unusual and very specific needs which the app did not support. However, the support team was committed to helping us come up with a solution and invested many hours in support. The support team helped us develop a creative solution and we are successfully using the PreProduct to collect deposits for wholesale orders.
April 27, 2024
I believe this is the best app to correct downpayment, and what I love most about this app is the customer support.
April 18, 2024
I've been using this app for about 6 months. I love it. I also REALLY love their customer support. They respond and fix issues really quickly and with care. I recommend this app and really appreciate what it allows me to do for my small biz... Thanks Oli !
April 17, 2024
This app worked very well for two new product introductions by my company. The support I needed was quickly provided via email.
April 10, 2024
Though I am still exploring the app, but Oli has already helped me a lot, awsome support!
April 8, 2024
Excellent app, which allowed us to charge customers a small part of the total amount immediately as part of a pre-launch and to charge the remaining amount in the future on a day defined in the app. Questions about the setting options were answered quickly, professionally and extremely politely. I am very satisfied with this app and the development team behind it. We will be implementing many more pre-launches with the help of this app.
April 5, 2024
PreProduct and their team have been our go-to Pre-Order app for a while now and it is very easy to use! It's straightforward with plenty of customization. Their customer service team is very prompt at replying to inquiries and the few times we've needed a hand, they've always come through with solutions to our questions. Great support, great app!
April 4, 2024
Setting up & working with Pre-Product was a seamless & breezy experience. Oli helped answer all of our technical questions & continues to be a strong advisor as we continue to build out this feature on our website.
March 27, 2024
Really great product with every feature needed for pre-orders. Not that easy to use/set up but awesome support, nice , competent and pretty fast.
March 18, 2024
Oli & the team at PreProduct are the best in the business when it comes to service & app support. Understanding, prompt & willing to step in and help no matter what the request. Allowed us to run a very smooth pre-order process over a 12 month period. Highly recommend.