All reviews

Rating Breakdown

  • 5
    99% (90 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (91)
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5 / 5 Share

Aug. 14, 2021

Amazing app! It is really the best "pre-order now, pay at shipment" Shopify app for businesses that deal with pre-orders. The dev team is constantly adding new features to improve the customer experience, and our company has seen huge growth by allowing pay-later pre-orders. The dev team is also super nice and great to work with on any issues and questions.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

This app is was exactly what I needed and the customer service is second to none. We pre-sold many of our winter jackets because of this tool.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2021

I used this app for my pre-orders. It worked perfectly and if you need to add some extra features, the support helps you right away with custom solutions. I can definitely recommend using the app!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2021

I used PreProduct for approximately six months whilst waiting for my plant pots to be made and shipped from overseas. I was specifically looking for an app that would allow me to accept pre-orders without charging customers as I didn't think anyone would want to give money to a brand new business and then wait weeks or months to receive their items. I also didn't want to have to take people's payment info in case this put them off pre-ordering, and also because I read that a payment can only be held as authorised for a short period of time. PreProduct was the only app I could find that offered exactly what I wanted! Customer service from Oli has been amazing throughout - he has always been so quick to respond and any issues/queries/suggestions I had were quickly and efficiently resolved. The app is incredibly easy to use and I couldn't recommend it highly enough.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2021

Super responsive and very helpful team! Ultimately this app was not quite right for our purposes, but I would highly recommend it to any company looking to up their pre-order and deposit game.

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

April 6, 2021

PreProduct is the greatest Shopify add-on if you need to have the ability to pre-book items without having to charge customers until the product actually ships. It gives you the possibility to determine demand before committing to production and/or financing. This is a fantastic feature for many small businesses and the product support is even more fantastic. Highly recommended!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2021

This app is great if you want to build hype for your new product - The service of the PreProduct team is awesome and super fast!

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

So far so good, have a large catalog and Oli was able to help us adapt it to work for our unique needs. Many of the items are a few months to a year out so we haven't fully went through all the paces of sending notifications yet.

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

This is a great app to create buzz and accept pre-orders on new products without collecting payments. The app is easy to use. Oli is amazing to work with, going above and beyond and communicating clearly with quick turn arounds. I highly recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2020

Great app that means you can pre-sell product without taking payment at the time. I wanted this option as I was unsure of when my product would arrive. Once products arrived I sent one email with all the payment links direct to all the pre-orders. Very simple. Customer service was very prompt and helped me sort out some initial kinks in the beginning.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 30, 2020

Great way to make sales before buying stock, also helped us release new products. Customer service polite and helpful

Using app

6 months

Total reviews

1

Average rating

5.0