SB Prescription Eye Lens
Smart optical solution for glasses and lens prescriptions
Rating
5.0
feedback
24
chart
#2,765
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
17%
-
Less than a month
29%
-
Less than a year
42%
-
More than a year
4%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team, particularly mentioning individuals like Priyanka and Jay. Users appreciate the app's ease of use, smooth functionality for managing prescription products, and the ability to customize prescription forms. The support team is highlighted for being responsive, helpful, and patient, guiding users through any issues or questions they may have. Overall, the app is commended for streamlining processes, enhancing customer experience, and being a valuable tool for businesses selling prescription lenses online.
Highlights
Review RSS Feed
All reviews
Jan. 7, 2026
We have been using this app for the past couple of days, and it has been producing a positive experience for us every time. The support services of Priyanka and her team have been simply outstanding, proactive, and always ready with assistance. When a recent platform update brought about some changes to the overall look of the store, which we had not foreseen, the team acted immediately when we brought it to their notice. They were very efficient in making all the necessary adjustments to ensure a perfect synchronization with our brand and product display.
Thank you so much for this wonderful review! 🌟😊 We’re truly thrilled to hear that your experience with our app has been consistently positive from the very beginning. Your kind words about Priyanka and the entire support team genuinely mean a lot to us 💛—we always aim to be proactive, responsive, and there whenever you need us. We’re especially glad we could quickly step in after the recent platform update and make the necessary adjustments for your store. Ensuring that everything stays perfectly aligned with your brand identity and product presentation is super important to us, so it’s great to know that our efforts hit the mark 🎯✨ Thank you for trusting us and for taking the time to share such detailed feedback. We’re excited to continue supporting you and helping your store look and perform its best 🚀🙌 If you ever need anything at all, you know where to find us! 😄💬
Jan. 2, 2026
Customer service is very patient！
Thank you so much for your kind words! 😊✨ We’re truly happy to hear that you found our customer service patient—that means a lot to us! Our team always tries their best to listen carefully, understand every concern, and provide clear and helpful support at every step. Your appreciation really motivates us to keep doing better and to continue offering the same level of care and dedication to all our customers 💙 If you ever need any help in the future or have questions, suggestions, or feedback, please don’t hesitate to reach out. We’re always here for you and more than happy to assist! 🙌😊 Thanks again for taking the time to leave such a positive review—it really made our day! 🌟
Dec. 27, 2025
Had some issues with the button not showing according to the Shopify team, contacted their support team and Jay help me in a really responsive time. Even though I'm not IT based(no knowledge in coding), Jay still help me out step by step to resolve the issue. The team was very efficient and helpful. The apps are also very easy to setup. Great job on the apps.
Thank you so much for this amazing review! 😊✨ We truly appreciate you taking the time to share your experience—it really means a lot to us 💙 We’re sorry you ran into the button display issue initially, but we’re really glad we could help get everything sorted for you 🙌 Big thanks for your patience throughout the process. It’s especially great to hear that even without an IT or coding background, you felt comfortable following along step by step—that’s exactly what we aim for! 💪🙂 Jay and our support team always try to be as quick, clear, and supportive as possible, so your kind words about responsiveness and efficiency genuinely make our day 😄🚀 We’re also happy to know that you found the apps easy to set up—that’s a huge win for us! If you ever need help again or have any questions in the future, please don’t hesitate to reach out. We’re always here for you 🤝💬 Thanks again for your support and trust—wishing you great success with your store! 🌟🛍️
Nov. 29, 2025
Una gran ayuda en nuestra Optica, Siempre estan muy atentos y al servicio para cualquier modificación
Thank you so much for your kind words! 😊 We’re thrilled to hear that you felt well taken care of at our optician’s. Our team always strives to be attentive and make any adjustments you need, so it’s wonderful to know that our efforts made a difference. We look forward to helping you again whenever you need us! 👓✨
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