SB Prescription Lens
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Amazing support, quick and accurate!
We've been using the SB Prescription Eye Lens app, and it's been a great experience. The lens and prescription flow is very easy to configure, making it simple to set up different lens options and prescription steps without any hassle. The app's design is clean, modern, and user-friendly, which provides a smooth experience for our customers. One feature we really like is the ability to assign products by collection, which saves a lot of time instead of configuring products one by one. The support team has also been excellent—responsive, knowledgeable, and quick to resolve any questions or customization requests. Overall, it's a reliable app with great functionality and outstanding support. Highly recommended for any eyewear store looking to simplify lens customization and prescription management!
We've recently installed this app and have been extremely impressed with both the app itself and the support we've received. The app is intuitive, visually well-designed, and packed with useful features that make it easy to customize and improve our store. A special thank you goes to Priyanka, who has been absolutely outstanding throughout the entire setup process. She guided us step by step, answered every question we had, and quickly resolved every issue we encountered. She has always been responsive, professional, patient, and genuinely willing to help, making the whole experience smooth and stress-free. Excellent customer support can make all the difference, and Priyanka truly went above and beyond. We highly recommend this app to anyone looking for a powerful, easy-to-use solution backed by an exceptional support team.
Works well for customer prescription selection. The UI is very friendly and looks professional. The app is easy to use. Customer service is quick to respond. Highly recommend.
Thank you so much 😊 We’re really glad to hear that the app is working well for customer prescription selection and that you’re happy with the UI, ease of use, and professional look. It’s also great to know our support team has been quick to respond when needed. We truly appreciate your recommendation and your support. If you ever need any help or have suggestions, we’re always here for you 🚀
Una respuesta muy rápida y están muy atentos a la ayuda que se necesita. Gracias!
Thank you so much 😊 We’re really glad to hear that our team was able to respond quickly and provide the support you needed. Your appreciation means a lot to us! If you ever need any help again, we’re always here for you 🚀
good，我想如果可以有一个更详细的指南给我会更好。但是目前这已经非常棒了
Thank you for the feedback 😊 We’re really glad to hear you’re finding the app fantastic overall and that it’s working well for you 🙌💬 You also make a great point about the guide. A more detailed walkthrough or step-by-step documentation would definitely help improve onboarding, especially for advanced setups. I’ll pass this suggestion to the team so we can work on making the guidance clearer and more comprehensive 🚀 If you ever get stuck or want help with anything specific, you can always reach out—we’re here to help.
excellent support and user freindly app ver nice
Thank you so much for your kind feedback! 😊 We’re really glad to hear you find the app user-friendly and our support excellent 🙌💬 If you ever need any help or have suggestions, we’re always here for you 🚀
I recently switched to SB Prescription from a commission-based app, and the difference has been huge. Moving to a fixed-fee model has given me much better control over my margins and overall profitability. The setup was straightforward, and the app integrates smoothly into my Shopify store. What stands out most is the transparency,no hidden costs or percentage taken from each sale. As a growing optical business, that kind of predictability is extremely valuable. Overall, SB Prescription has been a solid upgrade for my store. If you’re running an optical business and want to protect your margins, this app is definitely worth it.
Thank you so much for your detailed feedback! 😊 We’re really glad to hear that switching to SB Prescription has helped you gain better control over your margins and improve profitability 🙌💬 It’s great to know the fixed-fee model and transparent pricing are making a meaningful difference for your optical business. We’re also happy the setup was smooth and the app integrates well with your Shopify store 🚀 Predictability and clarity are exactly what we aim to provide for growing businesses like yours. If you ever need any support or want to explore more features, we’re always here to help.
Priyanka and her team are amazing. I'm new to shopify and I discovered SB Prescription Eye Lens App folks offer the same excellent care I've received from Shopify Support. Most of my issues are - not knowing where to look for a feature or an option. And when I've need a tweak or solution to a problem - it is ALWAY sorted out. I wasted days playing with 'lesser' apps and spent way too much time cleaning up code fragments and dodgy apps. Then I found this app and I've not looked back. If you are on the fence, or researching - I can honestly tell you, ChatGPT & Sidekick both pointed in the right direction with this app - so here I am pointing you the same way. Thank you SB Prescription & Priyanka, you've been amazing!!!
Thank you so much for such a thoughtful and detailed review 😊 We’re really glad to hear that SB Prescription Eye Lens App has made things easier for you, especially as you’re getting started with Shopify 🙌💬 It means a lot to know that our support feels on par with what you’ve experienced elsewhere, and that Priyanka and the team have been able to consistently help you find solutions and make adjustments when needed. We also appreciate you sharing your journey—from trying other apps to finding one that feels stable and reliable. That kind of feedback really motivates the team to keep improving 🚀 We’ll definitely pass your kind words on to Priyanka and the team—it will mean a lot to them. If you ever need anything else or want help exploring more features, we’re always here to support you.
Priyanka was extremely helpful and provided custom solutions to address our needs quickly
Thank you so much for your feedback! 😊 We’re really glad to hear that Priyanka was able to quickly understand your requirements and provide custom solutions that worked for you 🙌💬 We’ll definitely share your appreciation with her—it will mean a lot. If you ever need any further help or adjustments, we’re always here to support you 🚀
Customer service is very patient！
Thank you so much for your kind words! 😊✨ We’re truly happy to hear that you found our customer service patient—that means a lot to us! Our team always tries their best to listen carefully, understand every concern, and provide clear and helpful support at every step. Your appreciation really motivates us to keep doing better and to continue offering the same level of care and dedication to all our customers 💙 If you ever need any help in the future or have questions, suggestions, or feedback, please don’t hesitate to reach out. We’re always here for you and more than happy to assist! 🙌😊 Thanks again for taking the time to leave such a positive review—it really made our day! 🌟
Priyanka me atendio de manera muy amable y puntual el equipo y el servicio de soporte me ayudo muchisimo, es una excelente aplicacion y con muy buenos planes.
Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear that Priyanka was able to assist you with such kindness and punctuality 😊. Our team always strives to provide the best support possible, and it’s amazing to know that our efforts made a difference for you. 💪 We’re also delighted that you’re enjoying our application and its plans! 🎉 Your satisfaction is our biggest reward, and your words truly motivate us to keep improving and delivering excellent service. If you ever need any help or have suggestions, we’re always here for you! 💖 Thank you again for taking the time to share your experience – it really means a lot to us! 🙏✨
Had some issues with the button not showing according to the Shopify team, contacted their support team and Jay help me in a really responsive time. Even though I'm not IT based(no knowledge in coding), Jay still help me out step by step to resolve the issue. The team was very efficient and helpful. The apps are also very easy to setup. Great job on the apps.
Thank you so much for this amazing review! 😊✨ We truly appreciate you taking the time to share your experience—it really means a lot to us 💙 We’re sorry you ran into the button display issue initially, but we’re really glad we could help get everything sorted for you 🙌 Big thanks for your patience throughout the process. It’s especially great to hear that even without an IT or coding background, you felt comfortable following along step by step—that’s exactly what we aim for! 💪🙂 Jay and our support team always try to be as quick, clear, and supportive as possible, so your kind words about responsiveness and efficiency genuinely make our day 😄🚀 We’re also happy to know that you found the apps easy to set up—that’s a huge win for us! If you ever need help again or have any questions in the future, please don’t hesitate to reach out. We’re always here for you 🤝💬 Thanks again for your support and trust—wishing you great success with your store! 🌟🛍️
I’ve been using the SB Prescription Eye Lens app for our store, and it has been a wonderful experience. The lens flow is smooth, clean, and very user-friendly. Adding prescription details, choosing lens types, and uploading prescriptions is extremely easy for customers. What impressed me even more was the excellent support from their team. A special thanks to Priyanka, who guided me through the entire setup process with patience and clarity. Her assistance made everything much easier and faster to implement. Overall, the app works perfectly, and the customer support is outstanding. Highly recommended!
We've had a great experience with this app so far, after using it for a few months. Priyanka and the team has been really helpful and has had open and responsive communication to help with the set up and any issues we've had. The platform was updated recently and this changed the theme, which we weren't aware of, but when we noticed and voiced the issue with Priyanka, the team was super efficient in updating our store to ensure it kept to our branding/offering, which was really appreciated.
Thank you so much for sharing your experience — it truly means a lot to our entire team! We’re really glad to hear that you’ve had a smooth experience with the app over the past few months. Priyanka and the support team will be thrilled to know their assistance made things easier for you. 🙌 We appreciate you pointing out the theme change after the recent update — feedback like yours helps us improve. The team was more than happy to jump in and make sure your store stayed perfectly aligned with your branding. 💛 If you ever need help again or have ideas for new features, we’re always here and happy to support you! Thanks once again for being such a wonderful user of our app! 🌟
The Eye Lens App has truly made managing prescription products on my Shopify store much easier. It lets me create custom RX forms, handle left and right eye options, and even upload prescriptions directly from customers. I can also set separate products for left and right eyes in the cart, which is super convenient. The app also supports multi-language translations, allows saving and reusing RX options, and gives full control over form customization and theme, so it fits perfectly with my store’s look. I especially appreciate that there are no commissions taken on sales. The support team is excellent — Priyanka guided me step by step whenever I had questions, and they were very responsive, ensuring everything worked perfectly. Overall, it’s a flexible, reliable, and feature-rich app for anyone selling prescription lenses. It has helped me streamline my workflow and enhance the customer experience. Highly recommend!
Thank you so much for taking the time to share such a detailed and thoughtful review! We’re absolutely thrilled to hear that The Eye Lens App has made managing your prescription products smoother and more efficient 🙌 It’s great to know you’re enjoying the custom RX forms, multi-language support, and the flexibility to fully match your store’s theme — that’s exactly what we built the app for 💪. We’re also happy that Priyanka and our support team could guide you through everything — we’ll be sure to pass along your kind words! 💖 Your feedback truly motivates us to keep improving and adding even more features to make your experience even better. Thanks again for your trust and recommendation — we’re so glad to have you as part of the SetuBridge family 💫
I’m really happy with this lens app! It allows customers to upload prescriptions (JPEG, PNG, PDF) or use the manual prescription form, which is very convenient. You can create unlimited custom RX options like Axis, Sphere, Cylinder, and more. I also like that the app lets you add prescription options to specific products or all products. Customers can set single or both eye RX and even buy separate lens quantities for each eye, which is super useful. The prescription flow is easy to customize with multiple steps, lens inputs, and add-ons. I had a question about theme compatibility and the rule section, and Priyanka from the support team helped me really well — much appreciated! Overall, a great app that makes selling lenses online much easier.
Thank you so much for your detailed feedback! 🌟 We’re thrilled to hear that you’re enjoying the flexibility and convenience our lens app provides. Allowing customers to upload prescriptions in multiple formats, create unlimited custom RX options, and manage individual eye quantities is something we designed to make selling lenses online as smooth and efficient as possible, so it’s wonderful to see it making a real difference for you. 👓 We’re also glad that the customizable prescription flow and add-on options are working well for your store — we aimed to give merchants full control over the experience, and your feedback reassures us that we’re on the right track. It’s great to hear that Priyanka could assist you with theme compatibility and the rule section! 🙏 Our support team strives to provide timely, helpful guidance, and your appreciation means a lot to us. Thank you again for your kind words and for trusting our app to help you sell lenses online. We look forward to continuing to support your store and providing features that make your workflow easier and more efficient. 💙
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