Pretty Product Features
The reviews are overwhelmingly positive, with most users praising the app for being simple to use, easy to set up, and effective at improving product pages. Many merchants say it helps highlight offers, product features, and key messages in a clean, professional-looking way, and several mention that it has helped increase conversions. A major strength repeatedly mentioned is the support experience: Daniel and the team are often described as fast, helpful, responsive, and willing to assist with installation, custom placement, and theme-specific fixes. The negative feedback centers on reliability and support consistency. A few reviewers report serious issues such as the live chat disappearing, no responses from support, overcharging, and the app failing to read collections or add badges correctly. These users describe long delays, unresolved bugs, and poor communication, which sharply contrasts with the positive support experiences. Overall, the app is seen as valuable and effective when working properly, but some merchants are frustrated by technical instability and inconsistent customer service.
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I absolutely do not recommend this app. The live chat is unusable: every time it appears, it disappears immediately, before I can even click on it. This makes it impossible to speak with anyone live or get help through the chat. A very disappointing experience.
We recently discovered that we've been consistently overcharged every month for the past couple of years. After reaching out to the company twice through their own chat service, we received no response on either occasion. This lack of communication, combined with the overcharging issue, reflects very poor customer service and dishonesty. Extremely disappointed!
Very useful feature to improve your product page and show your offers For custom placement,Developer personally helps you to get things done
As a marketeer, it is vital to do several A/B tests on our site. However, as our website was made with a specific theme we were not able to rapidly tests and hence scale our business. Then I realized Pretty Product Pages, which I wished I had found earlier. It is super easy to use and customer service is excellent and so is the price. 100% worth every penny. I would highly recommend it to everyone who wants to scale their business.
This app is terrible. In two separate occurrences, the app stopped reading our collections and would not add the badges to the corresponding products. Took forever to hear back from support the first time, just for them to take a week and say they could not figure it out, and that the best thing to do would be to delete the app and reinstall it. It just happened a second time. This time no response at all from support. Don't know why they even have messaging within the app. The developer makes it seem he started to investigate the issue 20 hours ago? He didn't even respond until this review was posted, so there wasn’t an investigation even initiated. After the previous experience, I am sure there wouldn’t even have been a response for a week or so. Yes, the app works great like, when it's actually working, just like every other app. When it goes down, you expect there to be some sort of response. Support just isn’t a priority for them until you write a review. I got tons of rude and rapid emails from the developer after the review was posted. If only he would put that energy toward fixing the app.
Thanks for uninstalling. Wouldn't wish this overly demanding merchant on my worst enemy. /Daniel, founder.
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