Pricefy ‑ Price Monitoring
Stay competitive with automated price tracking
Rating
4.2
feedback
28
chart
#1,521
Reviews Over Time
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Reviews Summary
The reviews for this Shopify app are quite mixed, with both positive and negative feedback. On the positive side, users appreciate the app's ability to monitor competitor prices, streamline price matching processes, and provide excellent customer support. Many users highlight the user-friendly interface, customizable features, and the time-saving benefits of using the app. However, on the negative side, there are complaints about the lack of responsiveness from customer support, issues with product matching accuracy, and difficulties in setting up and using certain features. Some users also mentioned bugs and challenges with large product catalogs.
Highlights
Rating Breakdown
All reviews
Dec. 19, 2024
I would not recommend this app. There is no way to contact anyone for support. Good luck finding an email that works. We've sent multiple emails. The "chat with us" doesn't work. Our product catalog doesn't work and does not match properly with out competitors.
Sept. 25, 2024
Customer support (PAUL) was really bad, and product matching doesn't work. All the time it doesnt match the right products. And if i would like to do it, manually product by product like pricemole, i get send to the competitor side. unbelievable how i wasted 100 dollars and a lot of time on this. PS: I never asked for a discount! Please read back our conversation.
Hi Tomas, We totally get it. We declined a 50% discount request, so of course, a bad review is the natural next step. It's practically the rulebook these days, right? Merchants everywhere face it weekly, so we're not surprised. Best of luck with your next discount hunt!
July 3, 2024
We were looking at building a product that does something similar to this. This takes a lot of the leg work out of price scanning competitors. Takes a bit of configuring to get the most out of it but well worth it. Quick shoutout to the the team particularly Paul as he's been great throughout this process. Thanks very much!
June 25, 2024
This app has been amazing so far. Simple setup, intuitive dashboarding and metrics, and something very important to me - the customer support response time and quality has been great. Very competitive plans available when comparing to other apps in the same space
June 25, 2024
The guys at Pricefy are fantastic, they go above and beyond to help answer any questions you have. They have added functions to the system that weren't previously available to accommodate the systems and processes I have in my business. I cannot recommend these guys enough. Thank you, Paul, for all your support.
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