Pricefy | A.I. Dynamic Pricing
Automate Dynamic Pricing with competitor price tracking.
Rating
4.3
feedback
48
chart
#1,199
All reviews
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April 20, 2026
We used Pricefy for around 18 months after switching from Price2Spy when we moved our website to Shopify and it went from being just about ok to completely unreliable in that time. Constant issues with it fetching incorrect prices or competitor URLs becoming deactivated. Tried many times to deal with their "support" to be constantly told how great their service is, they don't have any issues and it must be my fault that things aren't working, URLs are failing, prices are reported wrong etc. My email to them: You say you don't see any issues but all except 10 of my 608 URLs for "competitor1" are showing as "scraping failed". "competitor2" - virtually all URLs have failed "competitor3" - virtually all URLs have failed half of "competitor4" URLs have failed all of my "competitor5" and "competitor6" URLs have failed I've found multiple URLs for other retailers that were previously working and now failed with a 404 due to the last character of the URL suddenly being missing, I didn't change these URLs... Pricefy started off as a decent service with very few issues, but it's becoming less reliable and you've added a limit on the number of URLs we can add Something has obviously gone seriously wrong somewhere. Their response: By the way Simon, if you think we aren't reliable you should change your mind we analyze 1 billion urls per month with 98.5% of success at 1/10 of the price of our competitors maybe the only thing to do here is to review your setup So I did review my setup and moved to Prisync, all prices reported accurately, zero issues and their support seem great to deal with (unlike Paul).
March 24, 2026
We ask for support many times! Hard to work with that man from support who said he doesn't have time for us for a meeting!
March 23, 2026
Terrible program and no support , trying to load individual items, it loads up everything, that was the free program, it said upgrade to get support So i upgraded and still no support , wasted USD49 after the review i was basically told to go to hell they replied to me saying BYE without offering to assist Mahaveer Chavda 19:40 (0 minutes ago) to Pricefy you not even offering to help?? thats a terrible attitude!! what a disgrace! I activated a few days before and you would not offer support without upgrading I upgraded on Friday not saturday! you stole my USD49 and now saying Bye??? Paul - Pricefy 20:16 (4 minutes ago) to me We do not assist such kind of customer who lie in the review without even contacting us twice. Delete that review and we will evaluate. Per our terms we do not offer refunds. https://www.pricefy.io/terms-conditions -- Paul from Pricefy.
Sept. 1, 2025
one of the worst app I have tried ever. NO CUSTOMER SUPPORT. do not even waste your time as I had to hire other freelancers to make it work and even doing that the app did not change the prices, did not find the right competitors. I wanted to create rules for my prices and later on if you want to be notify about changes you need to go to next plan paying more for nothing. Not recommended at all.
Dec. 19, 2024
I would not recommend this app. There is no way to contact anyone for support. Good luck finding an email that works. We've sent multiple emails. The "chat with us" doesn't work. Our product catalog doesn't work and does not match properly with out competitors.
Sept. 25, 2024
Customer support (PAUL) was really bad, and product matching doesn't work. All the time it doesnt match the right products. And if i would like to do it, manually product by product like pricemole, i get send to the competitor side. unbelievable how i wasted 100 dollars and a lot of time on this. PS: I never asked for a discount! Please read back our conversation.
Hi Tomas, We totally get it. We declined a 50% discount request, so of course, a bad review is the natural next step. It's practically the rulebook these days, right? Merchants everywhere face it weekly, so we're not surprised. Best of luck with your next discount hunt!
Jan. 29, 2024
The app is not very user friendly for a large catalog. Using GTIN's to match but was finding incorrect GTIN on competitors websites. Changing prices that were $2 to $43,000. Changed one of the 3 products with varying conditions, changed USED to more expensive than our BRAND NEW item. Great in theory but too many bugs.
Dear Customer, Thank you for your feedback. We acknowledge that your issue seems unique, as it has not been encountered by any of our other 25,000 Shopify users. In our effort to understand and resolve this issue, we requested additional information or a possibility to conduct a new import. This would have helped us to determine if the pricing issue persisted and to identify any underlying problems accurately. However, we noticed that your Shopify store was disconnected before we could perform these checks or review the import logs. This step is crucial for our development team to pinpoint and address the specific issue you faced. We are genuinely committed to supporting all our customers and resolving their concerns. It's unfortunate that we didn't get the opportunity to investigate your issue further before the review was posted. We take all feedback seriously and work tirelessly to ensure our service meets the high standards our users expect. We want to extend our support and offer you 3 months free of our service. Should you choose to reconnect your store, we are ready and willing to delve deeper into your issue and provide the assistance you need. We value your business and are eager to help you get the most out of Pricefy. Best regards, Paul Pricefy Team
July 27, 2023
Linking didn't work as expected. There were bugs setting up MAP pricing. And I wasn't able to change an old employee's email because of the hoops they make you jump through to change.
Dear customer, sorry to hear that but you contacted our live chat with a totally different email asking to obtain the ownership of another account. We kindly ask you to send the request from the original email because we put extra care in our customers security.