Pricefy ‑ Price Monitoring for Shopify

Pricefy ‑ Price Monitoring

Stay competitive with automated price tracking

Rating

2.9

feedback

30

Reviews

chart

#1,151

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    40%
  • Less than a year
    47%
  • More than a year
    7%

Reviews Summary

The reviews for the Pricefy app are quite polarized, with a mix of positive and negative feedback. On the positive side, users appreciate the app's functionality in monitoring competitor prices and the ease of setting up price alerts. The customer support, particularly from Paul, is highlighted as responsive, helpful, and going above and beyond to assist users. Additionally, users find the app user-friendly and efficient in saving time and money by ensuring competitive pricing. However, on the negative side, several users express frustration with the lack of customer support, issues with product matching, and difficulties in using the app for large catalogs. Some users also mention problems with pricing accuracy and technical bugs that affected the functionality of the app.

Highlights

Positive feedback on functionality and ease of use
Polarized reviews with both positive and negative feedback
Praise for responsive and helpful customer support
Issues with product matching and pricing accuracy
Challenges with using the app for large catalogs and technical bugs

Rating Breakdown

  • 5
    70% (21 ratings)
  • 4
    3% (1 ratings)
  • 3
    3% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    23% (7 ratings)

Reviews with Text

  • 97% (29)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 24, 2026

We ask for support many times! Hard to work with that man from support who said he doesn't have time for us for a meeting!

Using app

--

Total reviews

3

Average rating

3.7

1 / 5 Share

March 23, 2026

Terrible program and no support , trying to load individual items, it loads up everything, that was the free program, it said upgrade to get support So i upgraded and still no support , wasted USD49 after the review i was basically told to go to hell they replied to me saying BYE without offering to assist Mahaveer Chavda 19:40 (0 minutes ago) to Pricefy you not even offering to help?? thats a terrible attitude!! what a disgrace! I activated a few days before and you would not offer support without upgrading I upgraded on Friday not saturday! you stole my USD49 and now saying Bye??? Paul - Pricefy 20:16 (4 minutes ago) to me We do not assist such kind of customer who lie in the review without even contacting us twice. Delete that review and we will evaluate. Per our terms we do not offer refunds. https://www.pricefy.io/terms-conditions -- Paul from Pricefy.

Using app

2 days

Total reviews

10

Average rating

3.9

1 / 5 Share

Sept. 1, 2025

one of the worst app I have tried ever. NO CUSTOMER SUPPORT. do not even waste your time as I had to hire other freelancers to make it work and even doing that the app did not change the prices, did not find the right competitors. I wanted to create rules for my prices and later on if you want to be notify about changes you need to go to next plan paying more for nothing. Not recommended at all.

Using app

3 months

Total reviews

7

Average rating

3.3

3 / 5 Share

Nov. 7, 2025

Der Support ist sehr hilfreich! allerdings funktioniert die Website nicht mehr wo ich meine Preise abgreife.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 19, 2024

I would not recommend this app. There is no way to contact anyone for support. Good luck finding an email that works. We've sent multiple emails. The "chat with us" doesn't work. Our product catalog doesn't work and does not match properly with out competitors.

Using app

8 days

Total reviews

5

Average rating

3.4

All reviews

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