All reviews

Rating Breakdown

  • 5
    93% (54 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 19, 2024

The app works great for the features they have. It has a clear view of everything I want to see and works like it should. Best part is that the service is super fast. When something does not work correctly or I have a question it gets fixed within a few hours so we can continue and don’t have to worry.

Using app

--

Total reviews

3

Average rating

4.0

5 / 5 Share

Jan. 31, 2024

The app itself works well and was seamless to install. Support and onboarding has been fantastic. The tool works and we have not run into any issues. IMO the price is fair all things considered. Very pleased with everything.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

The main reason we use PriceMole is because they have excellent support. The PriceMole team goes above and beyond to fix issues when they arise. For example, they worked with our team to diagnose and fix a known Shopify API error. They are attentive to our needs and always promptly reply to our comments, feedback, and questions. We highly recommend PriceMole for competitor price tracking, dynamic pricing & automated pricing.

Using app

About 1 year

Total reviews

61

Average rating

3.2

Developer Reply

Hi Dan, Thank you so much for taking the time to leave us a wonderful 5-star review. Your feedback means a lot to us. We are happy to hear that you find our support to be excellent. Providing exceptional support is one of our top priorities, and we are committed to going above and beyond to assist our partners. Your satisfaction is our ultimate goal. At PriceMole, we strive to be attentive to our partners' needs and ensure that we promptly address comments, feedback, and questions. Your recommendation for competitor price tracking, dynamic pricing, and automated pricing is greatly appreciated. Once again, thank you for your kind words and for choosing PriceMole. We are always here to support you and provide the best solutions for your pricing automation needs. Best regards, PriceMole Support Team

5 / 5 Share

Sept. 18, 2023

Store

BVV

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 17, 2023

This App does precisely what it says it will, however the service and support goes way above! I'm totally sold on using Pricemole to ensure my business is always competitive. We have over 2000 Line items and Pricemole can keep track of these and file easy to read/digest informative updates of what's been going on with prices without my need to keep watch. Highly recommend this App for everyone except my competitors.

Using app

6 days

Total reviews

17

Average rating

4.9

Developer Reply

Steve, thank you for the awesome review! We consider ourselves lucky to have customers like you who help up develop and improve the best automated price monitoring tool. It’s great to hear about how easy the PriceMole app is to use and that it delivers fast and accurate competitor tracking and automated repricing! We wish you the best of success! Please do not hesitate to reach out if there is anything we can do for you!

5 / 5 Share

July 3, 2023

Great support comes with this app. Do not hesitate to hit them up if you have any question or concern, they are happy to spend some time on the phone with you to assist proper setting up the application. The app itself works well after you set it up properly. Satisfied overall. Pricing however could've been more generous, say up to 500 products at $99 would be more reasonable.

Using app

6 months

Total reviews

8

Average rating

5.0

Developer Reply

Hi Paul, thank you so much for sharing how the PriceMole Team helped you set up and automate your competitor price monitoring. We strive to deliver the best price-tracking automation on the market! Please reach out anytime you need us to help!

5 / 5 Share

May 5, 2023

I have been very satisfied with PriceMole. Their customer service is quick and helpful, and they have been willing to answer all my questions and provide a service that is unique to my Shopify store. Plus, their app works well in scraping websites for prices. Overall, I am happy to have found and work with them.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you, John, for sharing your experience! We are so glad PriceMole helps you create your custom website with automated competitor scraping and the PriceMole Competitor Widget! We are always happy to help, and please feel free to reach out anytime.

5 / 5 Share

March 17, 2023

Fantastic App and even better support from the team. Working with Jay who has been very fast to respond on any requests during the set up of 2 websites. So far the app is working and easy to adjust specific products. Highly recommend if you're looking to be the best price or the average price of specific competitors. The daily/weekly reporting is perfect too. We've seen conversion rates, sessions and AOV increase since launching Priemole.

Using app

2 months

Total reviews

8

Average rating

4.9

Developer Reply

Thank you so much for your detailed review, Matt! We totally agree, Jay is an awesome person to have on the PriceMole Team, and is always willing to go the extra mile to help setup your automated competitor tracking to suit your needs! We wish you much success in all your Business Endeavours! Please do not hesitate to reach out to us at any time if we can help.

5 / 5 Share

Oct. 18, 2022

I used this app to monitor over 500 SKUs across multiple websites and it works great. What I really liked that was unexpected was the customer service and support behind the software. Very responsive team ready to provide insight and troubleshoot, or even jump in and fix the problem on their end without work on from our team. By the way the "troubles" were mainly user error. Special thanks to Dara, Jay, and Angela! Highly recommended.

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words, Reza. We really appreciate you taking the time to share your experience with us and are thankful for your consideration while helping us develop and grow our product. Please don't hesitate to reach out anytime and we will be happy to help!

5 / 5 Share

Oct. 12, 2022

Good apps, clear format, easy use, fast responsive. Amazing support, Dara is friendly and patient. Will definitely recommend.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review and kind words. We are glad PriceMole makes your competitor price tracking goals easier to achieve and appreciate you taking the time to leave a review - and we agree Dara is always friendly and happy to help! Please let us know what we can do for you in the future.

5 / 5 Share

Oct. 7, 2022

This app has all the features required and does a LOT of heavily lifting! If you have 1K+ products that need to be monitored, this is a must. Apart from this the support from Jay is absolutely amazing. He has been very very patient, with someone like myself who is not very technologically minded. The only thing that I would suggest, is more guidance in how to do specific tasks, where to find certain information etc. There is a youtube channel, but I found the information on there is quite broad and not specific, with how to do nitty gritty things. Like for instance, I didn't realise that you could filter search results etc... I am sure that this is covered within one of the videos, however, you have to watch through a lot of information that you don't need, just to find that needle in a haystack information. The support is very very supportive and PriceMole will be a main feature in the running of the new website! Thank you!

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Shaneela, Thank you so much for taking the time to review PriceMole! We are glad you are experiencing the benefits of automated competitor price tracking and repricing! And we agree, Jay is incredibly patient and always happy to help - please feel free to reach out to us anytime!

5 / 5 Share

Sept. 29, 2022

Needed a dynamic price app that could match by SKU. Pricemole was just the app i needed. Got all the help i needed from Jay to set everything up. Thank you again!

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi Mikael, thank you very much for your awesome review! I am very glad that you found the right dynamic pricing app for your store. As always, please feel free to reach out if you need any help with automated price tracking and repricing!

5 / 5 Share

Sept. 15, 2022

PriceMole makes it so much easier to keep track of pricing, especially if you have a lot of skus on different channels. What used to take an hour or more now takes minutes, so we would definitely recommend PriceMole. Their support is also top notch, which Jay has helped us so much and is always extremely quick getting us taken care of. The only thing I would have a complaint about is that some channels are harder to track pricing on for some reason, but any time we do have a problem support is always there to help us get it fixed. Thanks!

Using app

24 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review, Atlee! At PriceMole, we take all Partner feedback into consideration. This is a great help for our team, it will help develop and improve our price tracking, competitor monitoring, and automated repricing tool. We are always here for you if you need any help, please don't hesitate to reach out anytime.

5 / 5 Share

Sept. 14, 2022

POWERFUL GROWTH TOOL. Incredibly powerful app and excellent support. Pricematching works well and if there are ever any errors the team is fast to action them.

Using app

Over 1 year

Total reviews

5

Average rating

4.0

Developer Reply

Thank you very much for your awesome reviews, John! Our team always does their best and works hard to ensure that we deliver the best competitor price monitoring and automated repricing for you. As always, please don't hesitate to reach out if you need any help with your pricing intelligence tool.

5 / 5 Share

Sept. 6, 2022

I used this App for almost 2 months so far and it works GREAT. Their platform is very fast and accurate. We easily managed our prices in seconds. Great Service

Using app

2 months

Total reviews

7

Average rating

5.0

Developer Reply

Alex, thank you for the great review! We consider ourselves lucky to have customers like you who help up develop and improve the best automated price monitoring tool. We are happy you had success using PriceMole for fast and accurate competitor tracking and automating your repricing! We wish you the best of success, please do not hesitate to reach out, if there is anything we can do for you!

5 / 5 Share

Aug. 29, 2022

This app helps me to automate all my price changes towards my top competitors. It's great help that they can even automate the set-up with all links of my competitors.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Brandon, thank you for sharing how PriceMole has helped automate all your price changes. We strive to always deliver the best price tracking and monitoring automation on the market!

5 / 5 Share

July 27, 2022

I used this app to stay competitive with my pricing structure and the customer support is excellent.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, Kelli, for sharing your experience! We are so glad PriceMole helps you stay competitive with automated competitor monitoring and pricing strategies! We are always happy to help, and please feel free to reach out anytime.

5 / 5 Share

July 14, 2022

Easy to use and very reliable. Set up took minimal amount of time and the results have helped us not have to be constantly chasing prices of competitors.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time out of your day to leave us a review. We highly appreciate it! We strive to always deliver the best price monitoring automation on the market!

5 / 5 Share

July 13, 2022

As a tech reseller, being competitive in the ever-changing marketplace is incredibly important to us. PriceMole helps us maintain competitive pricing and profitability by monitoring some of our biggest competitors. Plus, the support team is top-notch.

Store

Grayco

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for contributing your experience and turning it into knowledge for others! Please know that we are always here if you need any help with your automated price monitoring and repricing needs!

5 / 5 Share

July 8, 2022

App works as expected. If you're looking for an automatic repricer this would be your ticket. Highly Recommend

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us a review! We are glad that you are happy with PriceMole and that automated repricing is bringing value to you and your business! Please do not hesitate to reach out if we can help you with anything!