Prime Bundles
Boost sales with customizable bundles offering volume discount
Rating
3.1
feedback
29
chart
#2,691
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for the Prime Bundles Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the app's functionality, ease of use, customization options, and its ability to increase average order value (AOV) for online stores. Users appreciate the design and responsiveness of the app, as well as the prompt and helpful support provided by the team. Many users have seen a significant improvement in their AOV after implementing Prime Bundles. On the other hand, negative reviews mention issues with cancellation, integration with website builders like Pagefly, and lack of responsiveness from the developer. Some users have experienced problems with setup, currency changes, and overall functionality, leading to frustration and disappointment.
Highlights
Rating Breakdown
All reviews
Sept. 14, 2024
I can't even cancel the free trial ! Like it won't even let me do it, its def a scam
Sept. 14, 2024
This app caused issues during setup. My variant options were not displaying, but after disabling the app, they appeared again. I'm now switching to a different app.
Hi, we are sorry to hear that there was some confusion during the setup. There is an option in the settings that allows you to hide or show the variant choices. It is set to be on by default because a majority of users prefer this option and we want to make the setup as quick and straightforward as possible. Thank you for your feedback and we apologize for any inconvenience.
Aug. 22, 2024
SCAMMERS, THEY TOOK MY MONEY WITHOUT ME USING THE APP, I HAD ANOTHER ONE INSTALLED AND ACTIVE. I CONTACTED THEM TRYING TO CANCEL NIGHTS BEFORE MY FREE TRIAL ENDED. NO ANSWER, I EMAILED THEM ASKING FOR A REFUND AND DELETING MY ACCOUNT AND DATA, NO RESPONSE. SCAMMERS TRYNA ROB US FOR $15. CHEAP MF SCAMMERS.
Hi, there seems to be some miscommunication. You have used the free trial once and when using the app a second time, Shopify automatically billed you. We have replied to your emails multiple times to clarify the situation and to notify you about your refund. If you have not received these messages, please check your spam folder or your invoice. We apologize for any frustration and confusion this may have caused and we are here to address any concerns you may have.
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