All reviews

Rating Breakdown

  • 5
    47% (27 ratings)
  • 4
    5% (3 ratings)
  • 3
    5% (3 ratings)
  • 2
    2% (1 ratings)
  • 1
    41% (24 ratings)
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5 / 5 Share

Dec. 21, 2021

Any issues I've had they had promptly addressed and taken care of. I've never had any issues with anything ordered from them. The shirts and printing are quality and arrive to our customers quick and easy. Their app make it easy to add shirts and get everything setup.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

OUTSTANDING IN EVERYTHING THAT MATTERS: I have been a graphic designer for almost 22 years and am very picky about printers. I just made the switch to Garment Design on Etsy in 2020 and it took me about a year to find a printer that I could call “home”. I am overjoyed to have found my home with Print Aura for several reasons: 1) PRINT QUALITY: Print Aura puts print quality FIRST. My customers are RAVING about the quality of their Sweatshirts. And this is no small task because the Sweatshirts I use are 50 poly / 50 cotton, which are harder to print on. 2) CUSTOMER SERVICE: Working with Print Aura is like working with a small print shop with personalized customer service. Working with Cheryl, I feel like my orders are 100% cared about. I NEVER have to worry about the typical customer service problems that arise from working with one of the more “corporate” POD companies. Cheryl goes ABOVE and BEYOND in every situation. 3) SPEED: Print Aura consistently ships my orders faster than I expect. My customers love it!!! 4) SELECTION: Print Aura has access to one of the largest selections of garments I have seen, with multiple replacement options to deal with the worldwide stock issues we have been facing since COVID. I have peace of mind going into Q4 that I will have less stock issues than my colleagues that are using other POD companies. Thank you Print Aura and Cheryl for all you do!!!

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 31, 2020

We've had a great experience so far with Print Aura. Their app needs some work but in the end, what counts is the end product that is delivered to the customer. We've already found customer comments about the improved quality with apparel we've have printed through Print Aura. Our market also prefers American Made. Print Aura is one of the only POD providers that has a wide selection of American Made. Keep up the good work.

Using app

Over 1 year

Total reviews

3

Average rating

3.0

5 / 5 Share

Feb. 24, 2020

After almost 2 months of trial and error and working with the people at Shopify and Print Aura, I have discovered Print Aura is NOT COMPATIBLE WITH UNDERGROUND THEME ICON. When Print Aura asked me to try a different theme, it works perfectly. If I want to use this program, I have to abandon my $180 theme I changed to 2 simple themes and both work great

Store

JCBling

Using app

7 months

Total reviews

13

Average rating

4.7

5 / 5 Share

Jan. 30, 2019

I really like their printing service, products and colors. I have dont great business with them with no issues.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2018

Connie Scalise was awesome!! Responded immediately with no delay in service. Solved my problem immediately.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 17, 2018

In the beginning I selected Print Aura because of the variety of options of the apparel they had. With Original Hippie it's just as important how the clothing feel on as it does the design. Print Aura's app works well and they go above and beyond to give me the service that they believe their customers deserve daily. Their printing and in house abilities are exactly what I was wanting in a Print On Demand fulfillment company. I have complete peace of mind with that side of my business and never give it a second thought knowing they have me covered. I highly recommend them! Dean Stockton – Original Hippie®

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2019

App is great with quality merchandise and orders are always fulfilled on time. In the few cases where there was an error it was quickly corrected at no cost to me.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 13, 2018

I cannot say enough good things about this app! Takes all the time/stress out of the fulfillment process. They offer a large collection of products, shipping is fast and they are amazing to work with. Very quick when it comes to resolving issues and saves me so much time! They print, package and ship all of my orders for me so that I can spend my time focusing on other aspects of my business. Thanks Print Aura!

Using app

Over 2 years

Total reviews

17

Average rating

5.0

5 / 5 Share

Sept. 13, 2018

I was in a bind to try and get a manual order processed and shipped within a very small window. They got the order printed and ensured that the order went out in time without a hitch. I appreciate that kind of customer service a ton!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2018

PrintAura has been great so far! Great quality, minimal issues and very fast and communicative customer support. Their level of professionalism has allowed me to continue to run a smooth storefront. Definitely reccomend!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2018

The customer service and support team is really great to work with and they have a nice selection of products!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2018

I used to have to ship all my tees from my house - now Print Aura prints them and ships them for me. They have a great selection of tees to choose from and excellent customer service. Every time I have a question they get back to me right away and whenever there is an issue that needs to be fixed, they correct it and make it right.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2017

Their service is on point. Fast shipping (very) and they offer an optional additional $1 rush shipping. You can really get customized with your brand through them, they offer options to take your business cards you send them and slip in the package. Customer service is always in touch with you if there is any issues. Friendly staff and quick service.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 4, 2017

I was a little hesitant to use PrintAura because of some of their reviews, but decided to give them a shot because their selection is huge. I've been really pleased with the print quality and have only had one problem. One of the shirts had several small holes from where the printing solution had dissolved the shirt fabric. Panic! What if that had been sent to a customer!? I sent pictures to PrintAura and explained the problem. I'm giving them a 5 star review because of the response. I sent the complaint off in the middle of the night. Within a few hours, I checked and saw that a replacement was already being processed. It was like 6 am, and way before normal business hours. I didn't get any notification, they just started fixing the problem. A little after 9 am, I received an email apologizing and officially informing me that a replacement was on its way. They explained what happened and assured me that it is a rare event. I cannot complain about their customer service. I was blown away by how fast and easy it was to get this fixed. I may end up with a customer who gets a similarly damaged shirt, but with PrintAura handling everything so fast I'm confident that I can keep my customers happy.

Store

Mo Fig

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2017

Great service, always helpful. Willing to help their customers. Enjoy working with them.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2017

I spent several months comparing t-shirt fulfillment companies and choose Print Aura based on the research. I am probably the biggest critic you want to ever run into, so I write this review with the strongest convictions. I realized within one week that I made the very best decision for my t-shirt company. The company's staff have been responsive to my phone calls and emails. One email was just seeking comfort that I had done my mockups correctly. Yet, they responded and gave me the reassurance that I needed as a newbie. The most impressive thing was I launched my website on Monday and by Friday, Monday's customers already had their t-shirts in hand. We went with the Next Level premium tees for our men and Bella Canva for women. We are blown away by the quality of the tees and the print on them. Our packages arrive with our brand clearly indicated. I wish I could post pictures of how awesomely packaged my products arrived. I almost shed a tear, that's just how happy I was that I chose the right business partner in Print Aura. My product is in the best hands. It takes a lot to impress me and I'm rarely blown away, but I've been both this week. I'm happy!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2016

Printaura is an excellent addition to my new busy. Not only do they have all my needs in one place they have an exceptional customer support.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2015

We have just started using PrintAura and we are very satisfied with their services. As a new user we had many questions starting off and Matt has been very helpful and responsive. He helped us make corrections quickly and even rushed our order to overnight delivery when we were pressed for time for one of our projects. Additionally, we were impressed with their t-shirt printing quality, delivery, and prices. We totally recommend PrintAura. Thank you, Bold Faith www.BoldFaith.Style

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2015

Print Aura offers a simple and straight forward integration that takes the guess work out of building a rock solid back-end for any startup or established t-shirt business. The Print Aura App is only part of the total package. The support behind the technology is nothing short of amazing, and I have never had a single issue with their fulfillment process. Have a question? It gets answered. Have a problem? It gets solved. Had it not been for Print Aura, I would still be struggling with dead-end platforms.

Using app

About 1 year

Total reviews

2

Average rating

5.0