Rating
4.6
feedback
11
chart
#1,887
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its user-friendly interface, great features, and responsive customer service. Many users appreciate the free option for invoicing, especially for small shops with limited needs. The app's customization options and prompt support are highlighted as major strengths. However, there is a negative review mentioning an update that added the app's name to invoices without prior notice, leading to dissatisfaction among some users.
Highlights
Rating Breakdown
All reviews
June 19, 2024
We have been using this app for about a month now and can say that it's leaps and bounds beyond the app we were using previously. Extremely user friendly, lots of great features, and can actually invoice draft orders! We're a pretty small shop with not a lot of invoicing needs, so having the free option matters a lot to us. Customer service is hugely responsive and helpful. I was having issues making an invoice in the local currency of an international purchaser and they literally made a brand new feature to fix my problem in under 24 hours. Highly recommend this app!!
June 14, 2024
Best support, best app and service. Very fast and no problems with integration at all.
June 5, 2024
June 3, 2024
They have pushed an update to add their name to the invoices without mentioning that it will happen, even without any notice. They don't give the option to remove it or hide it, forcing us to pay more money just to remove it
Dear Merchant This is the founder of Printly, I apologize for the confusion that happened recently, to make it more clear we never ever force someone to subscribe to a paid plan we always have a FREE plan. Actually, we don't have any way to do that. If you were having issues with the text you mentioned! please get back to us again, Our dedicated support engineer will sort it out immediately. Expecting you will give us another chance! Thank you
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