Printbest: Print on Demand
Printbest Print on Demand - Shopify App
Rating
3.9
feedback
36
chart
#2,940
All reviews
Rating Breakdown
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Sept. 11, 2022
Printbest will deduct 20% restocking fee for each cancel request. Product time up to 10 days for T-shirt Don't believe in them
Sept. 1, 2022
If I could give a 0 star rating I would. I really encourage people to steer clear of this app. Print quality is very poor. Customer service is absolutely horrifying. I have ordered 4 shirts with the same design for clients, the design washed off on all 4 shirts, and all were washed according to instructions. They blamed the client and took no responsibility. They asked that the shirts be destroyed before issuing a refund. I have never been so embarrassed by providing such a poor-quality product to clients, then having to ask them to destroy them. I am actually mortified by this. I just worry that they will not follow through with the refund. I have never been so stressed having to deal with any of the other POD apps here. I also use Printful and Printify and both are lovely. The prices here may lure you in, but it is not worth it. Beware!
Hi Pink Dog Initiative, we're sorry to hear about this experience. We will be reviewing this situation with production and customer service to see how we can prevent these issues from recurring. A representative will follow up with you shortly to finalize an amicable resolution upon review of the additional evidence supplied.
June 9, 2022
I seriously considered using PrintBest. I ordered one sample and the print quality was terrible. The design was completely crooked (off by at least 10 degrees) and the edges of the design were blurry (and in some cases double lined). So it's not just one but two quality issues. Also, the print area is two inches smaller than competitors and they only ship within Canada and to the lower 48 states in the U.S. The ordered printed and shipped in just over one day and arrived within 7 calendar days. But that doesn't make up for the low quality. It would be embarrassing to send this to a customer. I have no idea how they thought it was good enough to send to me, which means there's no quality control (they aren't checking the product after printing and before they send it out) so it's likely to happen again. Very disappointing.
Hi Bark Nut, we regret this order was not as expected. Please contact us directly by sending a support ticket or emailing [email protected] so that we can investigate this issue further and see if we can find a resolution for this order. It would also allow us to raise the issue with production so that we can address it moving forward and minimize the risks of this recurring in the future. We appreciate your feedback!
Aug. 3, 2021
PrintBest customer service is rated 5 stars. Responds in a timely matter and corrects errors quickly. The quality of printing is superb.
June 14, 2021
I found this app easy to use overall - it was easy to learn the system and properly set up my online store. Thank you PrintBest team!
June 5, 2021
A bit misleading. I installed Printbest because on the App Store page it shows a much larger print area than most POD services offer, but then when you install it you see that the print area actually isn't any bigger than any other POD service.
Thank you for your feedback on our Printbest app on the Shopify App Store. It is never our intention to mislead our clients into thinking they are getting something they are not going to receive. Would it be possible to get more information about where specifically you felt you were mislead so we may get our team to review and adjust this accordingly so that other potential Printbest users are clear on our offerings and limitations? Are there specific areas you are looking to print on that we are not currently offering? Please reach out to [email protected] with the additional information. Your feedback is valuable and will help us to make things better for our clients and potential clients like you. If we can be of further assistance, don't hesitate to reach out.
June 3, 2021
I use Printbest as my apparel printing partner and find the integration with my Shopify store works great, no issues. It's easy enough to set up and there are a ton of options for apparel. I wish it was a little easier to edit designs once they were created but I think they'll likely work out the kinks as time goes on. It's nice being able to work with an printing partner located in Canada, typical turn-around for items is a few days plus shipping time, not bad.
June 3, 2021
I use the Printbest app for our fundraising collections. I like that it’s easy to upload our designs and it automatically updates the website with inventory (clothing sizes). I wish the ship rates wouldn’t be categorized though. If I have a customer checkout with a mug, a sweater and a Tshirt for example it’s three different flat rate shipping combined making it less desirable for them to choose multiple products. Aside from that issue my experience with the app has been nothing but positive and they are super quick to respond to any of my inquiries. I should also add that I like that they are always adding new products.
June 3, 2021
Print best is a great app.and company that produced great work for my customers and I will use them often for my Canadian orders... Great job Print best keep up the great work
June 2, 2021
We use printbest for our shopify and Etsy store. Our customers are happy with the print and quality of t-shirts,tanks,and hoodies. Jordan
May 29, 2021
Printbest has allowed me start my business with minimal investment. They provide great customer service and are based in Ontario, which is excellent! I would love to see some Canadian made products, but am overall very happy with my Printbest experience!
May 28, 2021
Great selection, easy to upload images. Prices are reasonable, print quality is good. Excellent app all around for fulfillment needs in both Canada and the USA.
May 28, 2021
Easy to set up and use. Works well with Shopify. For print on demand of existing designs, this works great. Would love to see them set up area for custom jobs. Printbest is part of Sinalite which was not readily made apparent.
May 27, 2021
This app has helped me get my small retail business off the ground and made low over head possible.
May 27, 2021
The Printbest app is user friendly. It is easy to set up and create the listings. The support service is fast and efficient.
May 27, 2021
I love the Printbest integration for Shopify. It was easy to set up and it works perfectly. Set it and forget it basically. Printbest also has a wide selection of quality products. The Direct to Garment printing is flawless and fast. It should be noted that the fulfillment and shipping from beginning to end is fast. Printbest has also provided excellent customer service the few times that orders had to be adjusted. In closing I would also like to mention that the Printbest integration for Shopify worked so well that we also started using their integration for Etsy with the same results.
May 21, 2021
This app is easy to use, and has very smooth integration to shopify. It makes everything easy to set up on your store and get going, pretty happy with the experience so far! -- The printing is great, we have had very good feedback from customers, as well as the test t-shirts that we ordered! Really like the fact that the process is very environmentally friendly; no waste of water and less energy used in the production process. The inks are non-hazardous and toxin-free, plus they contain no animal by-products and are completely vegan friendly. -- The customer service has been very good so far as well. Responsive and friendly, they resolved an order issue (customer ordered the incorrect size) quickly. -- The fact that they have a local (GTA - Canada) facility is a bonus for us!
May 21, 2021
Great app for on demand printing with Shopify in Canada. The selection of apparel and print quality is fantastic.
May 20, 2021
I like the company great API integration. Slower shipping then expected but superior product. Definitely recommend this company for your drop shipping needs
May 20, 2021
Really great prices, seamless interconnectivity. Support has always been very helpful. highly recommend.