Draw it Out® review for Printful: Print on Demand
June 6, 2023
Poor quality embroidery on overpriced items matched with the shipping speed of the early 2000's is bad enough but when there is a problem Printful doubles doen and provides exceptionally awful customer service. Not selling any products would be more profitable than working with this company. Shopify should be ashamed they allow this company kn the platform.
Hi there! Thank you for taking the time to leave a review. We're sorry to hear that you have not been enjoying your experience. Upon taking closer look at our communication, we couldn't locate a recent problem report regarding embroidery quality. We always suggest submitting problem reports in such cases as that helps us understand what can be improved in our fulfillment process. Our prices also reflect our 24/7 support, free clipart, designs, mockups and option to edit the designs with our generator. There are also additional one-time fees for embroidery designs as we need to ensure that your designs fit our embroidery guidelines to achieve the best possible outcome. Shipping speed depends on various factors, including the fulfillment facility since we fulfill orders worldwide, however, we are working with our carriers to improve the speed. We sincerely appreciate your patience!
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