COOOL CATS review for Printful: Print on Demand
April 10, 2024
They have been great for years but just recently I was unable to log in to update a payment method. After weeks of back and forth with Printful Support, they could not fix the issue and I was losing money and orders. I realized that they were sending automated emails saying they are working on the issue with redundant links in the emails for a password reset which did not work properly. No humans were involved. They had no concerns, awareness or interest in solving this issue. I am in the process of transferring all of my procucts to another Print on Demand. This was shameful and costly.
Thank you for your feedback! We would certainly be happy to take a look into the situation you mentioned. Please send us an email at [email protected] and we'll be happy to help you further.
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