Merch Perch LLC review for Printful: Print on Demand
May 30, 2025
No response from customer service on an embroidery issue for a week on a $540 order my client has already paid for. All case materials submitted according to instructions. Can't get a reply. "Norah C." "Jesse G." "Rita C." Unacceptable. This is exactly what you don't want to happen when dealing with a print on demand vedor like Printful or Printify. No help, no recourse, no customer service if you have a problem. -Joseph S.
Thank you for your feedback! 🙏 We are sorry to hear that the embroidery issue has not been resolved yet. We would like to look into the matter further, can you please share more information on the affected order for us here [https://forms.gle/grBd4UvjvMhzADjWA ]? We will be able to review the provided details and reach out to you as soon as possible 💛✨
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