Fascion review for Printful: Print on Demand

Oct. 15, 2017

It's a good app, but it's expensive and customer service is almost non existent. I've been trying to resolve an issue with one of my products for 2 weeks now and in that time I've only managed to get a couple of emails out of them none of which really helped. I also tried calling for days and every single time they are too busy to take a call which is something I've never experienced with any other service. My customers are getting frustrated and so am I, and I'm probably just going to have to refund these orders because I have no idea when this issue will be resolved. So if you use this app just hope that you don't have any orders put on hold because it's gonna stay that way for a while. Everything else is good, but good customer service is really essential so I can't give this a good rating.