TABITHA ESSIE | BE DIVINE™ review for Printful: Print on Demand

May 7, 2026

I genuinely hope someone from Printful’s technical team finally sees this. I’ve been dealing with an unresolved Shopify connection issue for over a year. Multiple support agents have already confirmed: * they can see the conflicting backend Shopify connection * verification has already been completed multiple times * customer service agents themselves do not have authority to manually resolve or disconnect the issue Despite this, I continue being taken through the same repeated customer service loop with no actual technical resolution. I’ve provided: * repeated verification * screenshots * proof of ownership * explanations regarding loss of access to an old domain email Yet the issue remains unresolved while my business deadlines continue approaching. I currently need to: * order samples THIS WEEK * sign up for the Growth Plan * prepare for an important May 17 event What has been most frustrating is not simply the technical issue itself, but the repeated contradictions: first being told the issue can be resolved after verification, then later being told customer service agents cannot make the backend changes required. At this stage, I am respectfully asking for direct technical escalation from someone authorized to resolve backend Shopify connection conflicts. For comparison, Shopify and Printify customer support have both been significantly more responsive and solution-oriented whenever issues arose. Ticket Reference: #4969314 I truly hope this matter can finally be resolved properly.