Cameraville review for Printful: Print on Demand

1 / 5

July 30, 2018

I lost over $500 in goods and given and $8.00 refund for multiple lost shipments on the same day. Three weeks after warehouse dispatch, packages not arrived. First contact customer service said to wait longer and the packages will show up. A week later, second contact, told to keep waiting. Another week later no packages, they ask me to confirm address with the customer. Address confirmed - no errors. Next contact, tell me to instruct my customer to go their post office and investigate. More time goes by, my customer finds nothing. Next customer service contact, Printful will "investigate" and get back to me. Finally they admit the packages were lost. But the shipment is over 30 days old and therefore according to their policy they need not refund me. DECEPTIVE practices by all who "helped" me including representatives: Reinis R., Liene E., Laura V., Maksims S., Etele K., Reinis V., Shree P., Sabine O., Vineta G., Maija S., and Lasma O.!

Using app

10 months

Total reviews

1

Average rating

1.0

Printful: Print on Demand for Shopify
Printful: Print on Demand
4.6 star
6,958 reviews

Sell custom print-on-demand items on your store | Printful

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Shopify App Store