LARSOC review for Printful: Print on Demand

SHIPPING, SHIPPING, SHIPPING! I use different companies for different things I want my designs printed on. I am currently in BETA testing mode with Printful as my Print-on-demand service for my designs. I need shipping to be EASY, not complicated. I also need it accurately calculated at NO EXTRA COST to me or to my customers. What my customers see during checkout should be the same as what I pay to Printful for shipping provided. If Shopify charges my customer $6.50, Printful should not charge me $6.51 or $6.49. It should charge me exactly what the customer was charged. I do not want to setup complicated weight based shipping groups. It doesn't work well and either causes me to OVERCHARGE or UNDERCHARGE my customers. My customers, mostly VETERANS, DEMAND and DESERVE accurate shipping rates when checking out. It shouldn't be complicated for the software either in Printful or Shopify to know the shipping location and decide to use Shopify's shipping rates or Printful's. It's 2019, not 1998. When I joined the live chat to ask for assistance, they tried to UPSELL me to fix the problem. This means it's possibly an issue they know about and refuse to fix as it's profitable to not fix it. From the MUGS and PHONE CASES I've tested thus far: Print quality has been GREAT! Goods delivered on time as estimated on their website. Packaging is good. Only 3 stars as shipping can help grow or kill a business.