Southern Hospitality Enterprises review for Printful: Print on Demand
March 7, 2019
Please avoid this app. I am unsure how so many reviews are high, but I have had numerous (literally 10+) issues in the past year. Off-center designs, wrong print files altogether, wrong colors, etc. They have been a nightmare to work with and have not improved. Quality control is non-existent here
Thank you for your review! We're sorry to hear that you encountered some quality concerns with our products, this should certainly not be expected! Since your products are fulfilled manually by human hand, some mishaps can sometimes occur, although our Quality Check is usually able to catch them. If you, or your customers, receive a faulty product, we suggest submitting a problem report on the order via your Printful dashboard, so our support team can check in with your concerns and offer you a refund or a reshipment, if there's been a fulfillment error. We appreciate your feedback and certainly look forward to improving our collaboration in the future!
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