Canna Mammie review for Printful: Print on Demand

1 / 5

March 29, 2019

Worst service ever! I switched all of my products to this store. They haven’t got anything right! Three emails and a month later and nothing but crickets with no tracking. My fab account was almost frozen and I had to refund my customers money. HUGE mistake using this company. They do not know what’s going on. My business looks shoddy now. How embarrassing!!

Using app

2 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi, thank you for sharing your review! I’m very sorry to hear that you have encountered some problems with an order! Unfortunately, seldom the packages may become lost in transit due to issues with the delivery address, unexpected circumstances during travel, or carrier errors. We would not be able to provide additional details on the tracking of a package if the carrier hasn’t updated the tracking page. In case the order becomes lost in transit due to a carrier error, we’re happy to reimburse or reship the order at our expense. We apologize for any inconvenience created due to the order becoming lost during transit. I see you have sent in a message about this order and we'll make sure to follow up soon as possible to help resolve the situation. 

- Zana

Printful: Print on Demand for Shopify
Printful: Print on Demand
4.6 star
6,958 reviews

Sell custom print-on-demand items on your store | Printful

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