http://www.DebateDontDestroy/ review for Printful: Print on Demand
April 23, 2019
The most awful platform. Beware. I ran 2 test orders and had problems on each test. There are too many steps, settings and troubleshooting that needs to be done for a simple order. You need an entire tech department to handle each issue and they will just blame with me and shopify for the breakdown in their process. If an order is not being fulfilled, there needs to be some kind of notification. Thank goodness these were only test orders and I'm not a real customer. Why go through so may problems when there are many other similar vendor's? Integrated apps are to make the process easier and smoother for customer's and store owner's. Printful is not worth it and their customer service is frustrating.
Thank you for your review, we appreciate your feedback! I am sorry to hear that you have encountered some concerns with our Printful + Shopify integration, as well as our customer support team. I do hope that we can improve our collaboration moving forward. We checked in with your concerns and I wanted to let you know that you would need to set your order status as "Unfulfilled" for orders to sync up with us and appear in your Printful Dashboard > Orders. I also suggest checking in with this quick video tutorial on how the integration between Shopify and Printful works: https://youtu.be/D6_DXWALfSU We would also love to hear from you with some additional details on your experience with our platform, integration with Shopify, as well as our support team. Your feedback is very valuable to us, as we strive to provide high quality services and support. You can reach out to us by emailing [email protected]! :) - Vita
Sell custom print-on-demand items on your store | Printful