Shooter Up Aviation review for Printful: Print on Demand
May 23, 2019
You know how when things seem too good to be true? Welcome to Printful. Regularly expect your customers to receive misprinted items, poor print quality (not centered, poor color matching, random smeared ink), and even garments with either holes in them or tearing after 1 wash. It is embarrassing on a level that is forcing me to move away from drop shipping. If you value the face of your business- don't go this route. Invest the money to get your products made up front from a quality manufacturer and do everything yourself. By doing it that way not only can you put eyes on your products before your customers receive it, but it is also more profitable- it's just more time consuming. Trusting these people is poor business, and I guarantee you'll remember reading this if you go with them.
Thank you for your review, we truly appreciate hearing from you! We're also sorry to hear that your experience with us has not been positive thus far, but hope that we can improve it moving forward. We pride ourselves in the high quality products and prints we offer, which is why we are truly saddened to hear that you have experienced several quality concerns with your orders. The issues you mentioned with print quality should not have passed our quality check. Since all steps of the fulfillment process are done by human hand, mishaps can sometimes occur, although we do understand that is is not an excuse for sending our products with visible quality concerns. This is why we also offer to easily submit problem reports on your orders, in case you have encountered an issue with the order, so we could assist you as fast as possible. Our products should also not develop holes after the first wash, that is certainly not to be expected. We'll follow up with your last problem report for some additional details and hope that we can assist you with these concerns! - Vita
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