Black Butterfly Co review for Printful: Print on Demand

1 / 5

July 21, 2019

I added this app to my shopify store. I already had some 200 products in my store using other print on demand companies. When I downloaded the printful app, it automatically synced every single product in my store. I had to go into the printful app and manually tell printful to "ignore" each of the products not meant for printful. I then talked to customer service and was told that I would have to repeat this process for each product that I add to my store in the future. So every single product in my store now and in the future would be connected to printful and I would have to go in each time and "ignore" each product. This wouldn't be a issue if printful was my only supplier, but they aren't, If you plan to use printful exclusively then this won't be a problem for you. I add designs every week that are intended for other vendors so this would be a major hassle.

Using app

About 1 hour

Total reviews

2

Average rating

2.0

Developer Reply

Thank you for your review, we truly appreciate hearing from you! You are absolutely right, all products that are listed on your store will also appear on our end, but you can "Bulk ignore" all not synced products by going to your Printful Dashboard > Stores > Sync, opening up the "Not synced" tab and clicking on Bulk edit > Ignore all not synced, which means that you would not need to do this individually for each product. This is currently the way our interface works, but we certainly appreciate your feedback, as it allows us to review and improve our platform. Feel free to reach out to us at [email protected], if you have any additional questions or concerns! - Vita

Printful: Print on Demand for Shopify
Printful: Print on Demand
4.6 star
6,958 reviews

Sell custom print-on-demand items on your store | Printful

Developer
Shopify App Store