Po Wasted Po review for Printful: Print on Demand
Sept. 6, 2019
I'm not sure why Printful is in charge of fulfillment for other apps (I tried to ignore, once the items were un-synced. It did not work). Why printful is syncing these items in the first place is a major cause for concern, simply because these producuts are not being handled or manufactured by printful to begin with. Once they are no longer in control of what happens on my shopify store, for items that weren't created on their platform to begin with, then I can give them another shot. Right now it's far too confusing and frustrating dealing with a company that simply says "that's just how our platform is set up".
Thank you for your review, we appreciate hearing from you! The way our integration with Shopify currently works is that all of the products that are listed on your store will appear on our side, this is how our automated integrations are set up for various reasons. This allows orders with both Printful and non-Printful products to exist and sync up with us for automated fulfillment. This allows you to combine several products in a single product listing on your store's side. This enables some integrations to even exist, as a lot of the e-commerce platforms we have set up with don't have the product push generator that allows you to publish products from our side to your store. You can bulk ignore all non-Printful products in your Printful dashboard > Stores > Sync > Not synced, so orders of them would not sync up with us. And I also wanted to let you know that we are working on improving these features to enhance your user experience in the future and appreciate your feedback! - Vita
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