MRCH review for Printful: Print on Demand
April 26, 2020
Edit: Had to change to a 1 star review. This is by far the worst customer service I've ever experiences. Would absolutely not recommend using Printful for your business. I was really excited to use this app for my online shop, but I've had some bad experiences with my test orders. The customer service can be a bit rude and it feels like they do not read your messages at all before sending a standard reply that does not answer your questions. I'm afraid I'm gonna have to look for a different print on demand service.
Hi, thank you for your review! We're very sorry to hear that you haven't had a positive experience with our customer service! It's definitely important that you receive proper information to your inquiries and we will certainly review the quality of communication you've received. It is important to us that you receive the best customer support and your feedback is truly valuable for improving our team. We'll also follow-up with you via email to learn more about your time with us and assist with resolving the situation! - Zana
Sell custom print-on-demand items on your store | Printful