westcoastcrew review for Printful: Print on Demand

Thank you for your review! We're sorry to hear that your experience with us has not been great, but hope we can improve it moving forward. Unfortunately, the global pandemic has also hit CA and NC, which is where we have two of our fulfillment locations and the government has issued the "Safer from Home" orders, which means that we've had to limit our production at these facilities and distribute incoming orders to our other (MX and EU) facilities, as well as look for backup facility options. You can see our latest Covid-19 updates and fulfillment estimates here: https://www.printful.com/covid-19 The carriers we work with have also reported seeing delivery delays across the entire industry, as this global pandemic is affecting everyone. We're doing the best we can to ensure that all of our customer orders still get fulfilled in a timely fashion and that every issue that's presented to us is quickly assessed and met with a solution, keeping the health of our employees, as well as our customer businesses in mind, we'll weather this crisis together! If you have any questions or concerns, be sure to reach out to us at [email protected]! - Vita