goldenandvintage review for Printful: Print on Demand
June 5, 2020
I have placed a sample order on May 26th and still is NOT FULFILLED, how can you do business with a fulfillment center which hasn't fulfill the sample order for more than 10 DAYS? I believe when you get too big you can not handle the orders anymore!
Hi, thank you for your review! We're sorry to hear that your experience with our services hasn't been the most positive so far, but we hope we can improve it moving forward! Due to the situation with Covid-19, our fulfillment timeframes have increased and delays are expected for the time being. We recommend referring to our Covid-19 updates page for the latest information on the current estimated fulfillment times for each product category: https://www.printful.com/covid-19. We are also experiencing a higher order volume than usual during this time of year, but we hope to catch up with order fulfillment and return to our normal production times very soon! If there's anything we can help with or if you have any concerns, surely contact us at [email protected] anytime! - Zana
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