CLXAPPAREL review for Printful: Print on Demand
June 11, 2020
I am a little discourage with the timeframe on the shipping my products. When my customer completed their order there was message regarding the due to COVID-19 shipping may take up to 6 weeks to get their order. I am hoping my customers won't get discourage over the long process to get their order. I have to say so far the process of designing and getting my product up and ready is great!
Hi, thank you for your review, we really appreciate it! We certainly apologize for the longer fulfillment times at the moment! For some product categories we are still encountering delays in production, but we hope to catch up with the order volume soon. We also still recommend referring to the current estimated fulfillment times on our Covid-19 updates page: https://www.printful.com/covid-19. We hope to see the situation normalize soon, so we can continue providing fast print-on-demand services to our users! We are happy to hear you enjoying the process of designing and adding products and we look forward to improving this process with more features in options in the future! Thanks again for your review and for your patience during these unusual times! If there’s anything we can help with, be sure to contact us at [email protected] anytime! - Zana
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