Bossy Essentials review for Printful: Print on Demand

1 / 5

June 21, 2020

This App is terrible! Absolutely terrible! placed an order over a month ago and nothing! the order is still waiting to be fulfilled. for just 1 t-shirt!! 1 shirt! They have seriously dropped the ball during Covid-19. Im going to take my business elsewhere. I do not recommend using this Print-on-Demand company. The service is horrible!

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hi, thank you for your review! We're sorry to hear that your experience with Printful during this time hasn't been the most positive! We apologize for the fulfillment delays we are currently experiencing for some product categories. With the various restrictions and limitations in place due to the situation with Covid-19 and an unexpectedly high order volume at this time of year, our production times have become longer. We are hiring more production staff to help us catch up with the order volume, but delays for some products are expected for the time being. We recommend referring to our Covid-19 updates page for the latest information on any production updates: https://www.printful.com/covid-19. We also recommend communicating these delays with your customers to better manage their expectations during these unusual times. We understand that experiencing delays is not an ideal situation, but we are working hard to fulfill all orders as timely as we can and to continue providing our services to the businesses and people who depend on us. Hopefully, we return to our regular production times very soon! If there's anything we can help with or if you have any concerns, feel free to contact us at [email protected]! - Zana

Printful: Print on Demand for Shopify
Printful: Print on Demand
4.6 star
6,958 reviews

Sell custom print-on-demand items on your store | Printful

Developer
Shopify App Store