The Texas Red Dirt Rodeo Co. review for Printful: Print on Demand
June 25, 2020
Nothing but problems since day 1, incredibly limited to non-existent customer support. Have wasted a full work week more than once trying to rectify problems, or recreate products. Obscenely long shipping, only ended up receiving one shirt of the total 6 ive oredered, and wasnt exactly impressed by the quality. Just overall complete disatisifed with this company
Thank you for your review! We're sorry to hear that your experience with us has not been entirely positive so far, but I hope we can improve it moving forward! I'm sorry to hear that your order encountered some delay! We are currently experiencing longer fulfillment times for some product categories, therefore, some delays is expected for the time being while we catch up with the order volume. We recommend referring to our Covid-19 updates page for information on the current estimated fulfillment times: https://www.printful.com/covid-19. We are already seeing some improvement in fulfillment for the DTG and All-Over Print products in the USA and we hope to see the situation normalize soon. Regarding receiving only one item - I will follow up with you via email to gain more details on what happened here and I'll help resolve the situation! We are receiving an influx of customer inquiries, so our response times are slower at the moment, but we would get back to you as soon as possible. We do appreciate your time and business with us and I hope we can make your experience with Printful more positive! - Zana
Sell custom print-on-demand items on your store | Printful