T-shirtish review for Printful: Print on Demand
June 28, 2020
Disappointed with the turnaround time for producing and shipping shirts... I have had orders sitting since June 6th it is not June 28th and still waiting for fulfillment. (1 star because i know they can do better...but maybe they are choosing not to) Yes, people are aware of the COVID-19 delay but several businesses are being held up or have come to a stand still waiting on Printful to get their shipping options together. The is bad business and we are currently shopping for a new Vendor... I am a manager at a fulfillment center. COVID has cause us to be 10 times busier and we have only experienced a noticeable delay of ONE day for certain items....so a 4-6 week delay in printing a tee shirt is un-excusable.
Hi, thank you for your review! We're sorry that the orders are taking a longer time to be fulfilled! We are experiencing longer production times due to the situation with Covid-19 and an unexpectedly high order volume at this time of year. The order volume we have been seeing at this time is comparable to Black Friday/Cyber Monday weekend and with the various restrictions and limitations in place to keep workers healthy and safe, some products are taking more time to be fulfilled. By temporarily disabling sample orders and some products in the product push, we are already seeing improvements in fulfillment time for the most affected product categories. We understand that these delays are not pleasant for our users and we sincerely apologize for them. We are working diligently to fulfill all orders as quickly as possible and we hope to return to our normal fulfillment times very soon! If there's anything we can help with or if there's anything else you'd like to share about your time with us, let us know at [email protected]! - Zana
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