SoloweShop review for Printful: Print on Demand
July 18, 2020
I am new at dropshipping and wanted to try Printiful, I am not pleased with the lag-time (waiting 6 weeks). My few loyal customers that I generated, skipped out and said they would not re-order because of the unacceptable time lag after order submission, poor stitching, and an obvious unprofessional effort. I am pleased with the printing and designing for my logo and shirts. If you are serious about your business, I would not recommend using this platform. It is great for those who are building a hobby. Respectfully, Customer
Hi, Thank you for your review! We're sorry to hear that your experience with us has not been the most positive, but I hope we can improve it moving forward! Due to the situation with Covid-19 and an unexpectedly high order volume, we are experiencing fulfillment delays at the moment. We are hoping to return back to our regular 2-7 business day fulfillment time frame as soon as possible. We'd like to ensure the quality of the products, as well as our services, are up to Printful's standards. I noticed our team is already in contact with you about the product quality concern. If there's anything we can help with or if you have any concerns, feel free to contact us at [email protected] anytime! -Lauma
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