Venture North Trading Company review for Printful: Print on Demand
Sept. 30, 2020
Printful what are you doing? limiting the mockup generator based on number of orders per month, this is an extreme detrimental for new stores. Example: if a store creates a few unisex products they won't be able to display a flat mockup, female mockup and male mockup to display the product???? This is a bad idea, please explain your reasoning.
Thank you for sharing your review! We truly appreciate your feedback on this! After a Printful account is created, you can use the mockup generator for 60 days. After that, the access to the mockup generator becomes limited if you haven't had any orders within the last 30 days. You can then either connect a store to your Printful account, or place 3 orders within a 30 day timeframe to restore access to the mockup generator. We've introduced this limitation as we're continuously devoting resources to mockup generator improvements and wanted to limit the functionality for inactive users. If you have any additional feedback or comments please feel free to reach us at [email protected]! :) -Lauma
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