Fort Runwoodie review for Printful: Print on Demand
Nov. 9, 2020
Terrible service with basic printing. Multiple times I've had my orders left waiting for over two weeks. When I asked for reimbursement, I was denied. If you use this app, be prepared to lose customers and not be reimbursed for unshipped orders.
Thank you for your feedback! We're sorry to hear your orders encountered fulfillment delays. I was able to find that your order experienced a stock delay, therefore, the fulfillment has started later than expected. It is true that we are still experiencing some restocking delays and stock shortages caused by Covid-19, but the situation is steadily improving. If something is out of stock for longer than expected, we'd send you a notification about it, asking if you'd like to wait or switch to an alternative. If the fulfillment hasn't started you can cancel the order from your Dashboard. As a courtesy, we have issued a shipping refund back to your Printful Wallet, in the Billing section. Again, our sincere apologies for the delay with your order fulfillment and any inconvenience this has caused you! If you have any additonal questions, feedback, or anything else please let us know at [email protected] -Lauma
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