The Puppini Sisters Shop review for Printful: Print on Demand
Nov. 12, 2020
Sketchy quality and inconsistent delivery. And they take zero responsibility for items that don't get delivered. Plus, the app is super clunky. Awful.
Hi there, thank you for sharing your feedback with us! We're sorry to hear your time hasn't been positive, but we hope to improve it moving forward. I was unable to find an order that wasn't delivered, however, I do see that you have reached out about the order that was shipped out from Latvia's facility to the US and has been delivered now. Please note that due to the current pandemic delivery delays are likely to happen, but orders should reach your customers within 2 weeks using our Masterbox shipping method. Find more information on orders from EU facility to the US on our Fulfillment Updates page, under "Why is my US order fulfilled in the EU?" here: https://www.printful.com/fulfillment-updates We would love to hear about your experience using our services and see how we could help you out with your concerns, please write to us at [email protected]! -Lauma
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