Los Cracks Shop review for Printful: Print on Demand

Dec. 15, 2020

I used printful to promote my brand. The products are ok. The mockups are nice. The chat always responded. I was excited with this app until I ordered my samples. I never received them. I have to say, I did got my money back on a printful digital wallet. It's understandable that COVID-19 slows down the delivery process but in my case, my samples that were sent from the US to Mexico were completely lost. I understand that Printful doesn't control delivery but I belieive is a crucial factor for customer satisfaction. Probably it was just bad luck but personally I can't trust printful at least for international deliveries. I was terrified to think that my customers wouldn't receive their orders! On the other hand, I will try with the warehousing and delivery service only in the USA to see how they do. I will rate this app with a 2 stars 'cause not everything is bad as I mentioned at the beginning and I'm giving them the benefit of the doubt with the warehousing service. I suggest you go slow with this app before you invest your time and money.