Even Hand Clothing Co review for Printful: Print on Demand
Jan. 30, 2021
The Printful app itself is pretty fantastic - very sleek, robust, and user friendly. You can tell that they've invested some money in their software. However, the first order placed with Printful had a serious issue with the printing on the second side of the shirt. Not a real confidence builder when you're looking for a quality printing partner. It was an obvious mistake and botched print that should never have gotten past any competent quality control. But, their customer service was easy to get in touch with and quickly rectified the issue by offering a reprint or refund. Not having to waste a lot of time clearing up these types of issues is a real virtue. (Two thumbs up to Santa G. for helping out.) Our second t-shirt order placed with Printful arrived just as quickly as the first (right around 8 days to be delivered - not bad at all) and the print quality was spot-on. So, we'll see how it goes in the future.
Hi! Thank you for the detailed review. We're sorry to hear that there was an issue with your order, there are human hands involved with the fulfillment of products, however, please know that on rare occasions if an error happens, we will do our best to get it resolved as fast as possible. We sincerely appreciate your patience! We hope for successful collaboration in the future! - Renate
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