Karen Johanson Art review for Printful: Print on Demand
July 26, 2021
I submitted a scan of an original cyanotype that's been successfully and precisely color-matched on numerous apparel and paper products by another POD vendor, but the blue in my Printful sample gaiter turned out cobalt blue instead, and showed none of the gradations of the original image. (I have a photo that shows the huge discrepancy, but apparently can't post it here). The file was created according to file guidelines, using color profile sRGB IEC61966-2.1. Yet I was told the print result was "to be considered expected." I am removing the app: I can't use a vendor that can't even remotely match my submitted art.
Hey, Karen! Thank you very much for your feedback. We're sorry to hear that the print result on the neck gaiter didn't meet your expectations. Indeed due to the printing method used and the fabric type, heavy cyan tone designs won't match the original print file perfectly. A closer color match can be achieved on different product types such as posters and DTG prints. We sincerely hope that you'll consider giving us another chance in the future. Don't hesitate to let us know via [email protected] if you have any additional feedback. -Liva
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