BlackSocialCloest review for Printful: Print on Demand
April 28, 2022
Order Three White Sample Shirts. Two were dispatched and the third was not. After 5 or so days (after given shipment date) I contacted Support they never gave a reason as to why the order was not printed together or why the other shirt was late on printing and delivery. He just said he was sorry and moved it up in queue. Well according to their tracking info it was dispatched to carrier on 4/21/2022 IT DID NOT ARRIVED UNTIL 4/26/2022 It is supposedly now in transit. I order all three shirts on 4/11/2022. This is entirely too long especially with no reason as to why they were printed separately. SAVE YOUR TIME, EFFORT, AND CUSTOMERS use this service at your own risk. The reviews on here and Google are accurate.
Hello! Thank you for your review and for sharing your experience. We're sorry to hear that it hasn't been the most positive, but certainly hope to improve it moving forward! Occasionally, an order can be split into multiple shipments, if some items become unexpectedly out of stock, as it was in this case, for one of your T-shirts. This ensures that you receive most of your products as soon as possible. We do apologize for the inconvenience this might have caused! If you have any other questions, concerns or additional feedback you would like to share with us - feel free to reach out to us at [email protected]
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