Bike Belles review for Printful: Print on Demand
June 1, 2022
The actual product page didn't load the review page for me so I'm writing it here. Thank goodness I ordered a sample of the beanie I wanted to sell on my store (the Otto beanie). Not only did it come late, it came stuffed into a dirty parcel bag with no care or proper packaging, and the embroidery was GHASTLY. I wish I could attach photos here. Uneven, massive ripples in the beanie. I would be ashamed selling that to a customer. Their service also costs a fortune for businesses in Australia. Will never be using them again. Have contacted them for a refund, but upon reading some reviews here, will probably struggle to get my money back.
Hi! Thank you for leaving a review. We're sorry to hear that your first experience with Printful hasn't been satisfactory. Please know that we take quality concerns very seriously and we check each situtation individually to better understand what had happened. In this case, it was a fulfillment error and we have responded to your problem report. You also noted the long delivery time. Shipping time is affected by various factors but we are working with our carriers to ensure fast and safe delivery, so thank you for reporting your concerns. Regarding costs, please note that our prices reflect our 24/7 support, free clipart, designs, and option to edit the designs with our generator, however, signing up for Printful is free and we don't have any transaction fees. - Renate
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