Whatever Market review for Printful: Print on Demand
Dec. 6, 2022
All of our orders are taking way longer than the estimated processing time, which caused us to have several marks against our Etsy account. Orders are sitting 7-8 days when they estimate 2-5 days to process. Additionally we have lost orders stuck almost 2 weeks in pre-transit and we're just told to wait longer before offering a solution.
Hello! Thank you for your review. We're sorry to hear that your experience with Printful hasn't been the best so far but we certainly hope that we can improve it moving forward! Currently, our estimated fulfillment times for apparel and non-apparel items are 2-5 business days (Monday to Friday, excluding weekends and holidays) + shipping time, depending on the destination of your order. Please note that all the displayed dates are only estimates and not guaranteed shipping or delivery dates. While our teams do their best to fulfill all orders as quickly as possible, some might take a bit longer as well. The current situation in the world still has greatly affected the shipping times, and while we see some improvements, some shipments can take a bit longer to be delivered as well. We're doing our best to get your orders out on time, but once they're handed over to the carriers, it's up to their sorting center capacity because carrier and postal operations are separate entities from our own. We hope that soon these shipping delays will decrease. We truly appreciate your patience during this time!
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