black sanctuary review for Printify: Print on Demand
Feb. 12, 2023
This app ruined my business with their garbage prints. i started getting lots of complains from customers for the bad quality of the prints ( they also sent me photos so i know what i'm saying ) so i left the app a few days ago and the worst thing is that since then they stopped replying to my emails. i'm still waiting to be refunded for a hoodie that was already in production! wrote to them about this NO REPLY in days. i don't want to be charged for another month of subscription to their app since i won't be using it , considering i unsubscribed, uninstalled, deleted shop and account and everything possible! and considerng they are literally STEALING MY MONEY not refunding me! i contacted Shopify multiple times and they were so kind as always and reached out to them about this subscription matter but guess what? NO REPLY. EVEN TO SHOPIFY.
We are sorry to hear about the negative experience you had with our app and the issues you encountered with the quality of prints and customer service. We take these concerns seriously and would like to help resolve this for you. We will to get in touch with you directly to assist with your refund and any other outstanding issues.
