AM OFFICIAL STORE review for Printify: Print on Demand
June 21, 2023
Within the first test run of hoodies one did not show up, after 6 weeks. They only offered a refund with a large amount of back and forth and refused to reprint the hoodie which shows a huge lack of concern for customer experience. We will not be ordering our bulk of hoodies through this anymore, due to the fact that it is unreliable.
Thank you for your feedback, and we apologize for the inconvenience you experienced with the missing hoodie. 🙏🏼 We understand your frustration and are sorry to hear that the resolution process did not meet your expectations. We truly value your satisfaction and want to make things right. We would like to investigate this further and find a suitable solution for you. Please expect our team to reach out to you shortly to discuss the issue and work towards resolving it. Your feedback is important to us, and we appreciate the opportunity to improve our services. Thank you for bringing this to our attention, and we hope to regain your trust in the future.