Dumpy USA review for Printify: Print on Demand
Nov. 19, 2023
The only reason they are getting two stars instead of one is because I have actually received some awesome prints from the third party print houses that they contract but their customer service is very slow and they request the same information over and over again even after you've provided it, I assume in hopes that you forget about it. Lost a good customer in me over something that could have just been resolved with an apology and a replacement sample of the correct size without white ink smeared on it.
We sincerely apologize for the challenges you've encountered with our customer service 😞, and we appreciate your honest feedback. Your experience certainly falls below our standards, and we want to assure you that we take your concerns seriously. Our team will be reaching out to you shortly to address this effectively and work towards a resolution that meets your expectations. Your satisfaction is our priority, and we're committed to learning from this experience to improve our services. Thank you for bringing this to our attention, and we look forward to the opportunity to make things right 🙏.
