Frenchies vs Everybody review for Printify: Print on Demand

Good quality productions, greatly misleading "lead times" and poor customer service. They have a product that I source (a blanket) and they advertise an "average production time" of 1.4 days and 2-5 business days for shipping. I based our Mothers Day sale off of what they advertise.... suddenly that 1.4 days production time turned to 11 or 12 days after my orders were placed. They even had the nerve to say "it's just an average, not a guarantee". Averages don't sway by 10x. No offer to help at all. I asked for a partial refund (since I'm going to need to refund my customers) and they declined to even offer that. Bad customer service from an apparently unreliable company who admittedly provides good quality products.